Our displays ship partially assembled. Instruction sheets will be provided with your order. Please visit the installation section of the website to view instruction sheets and videos to assist with display installation.
Does ImageWorks provide installation of the displays?Robert2023-09-03T16:04:49-04:00
The following installation companies are trained and certified in the installation of all ImageWorks products. You can contact them direct to discuss installation needs or feel free to contact us if you have any questions 800.704.3660
Items can be returned to ImageWorks Display under certain circumstances. Please call customer service at 800.704.3660 for eligibility requirements and information on the return process. Customers are responsible to ship items back to ImageWorks at their own cost. A 25% restocking fee will be charged for all returned goods.
Is there a warranty on purchased displays?Robert2023-09-03T16:07:03-04:00
ImageWorks Display provides a one-year warranty on materials and workmanship. Please contact your customer service representative if you have any questions regarding warranty conditions. Warranty claims will be reviewed with replacement parts provided at the discretion of ImageWorks Display.
Can I customize my order?Randy2023-08-02T12:10:17-04:00
The Xulta™ Impact display frame is continuous and can be customized to fit any desired width in 1 ft increments. Xulta™ Classic displays are available in 2′, 3′ and 4′ display units and can be combined to create store sets of any width.
Can I change the shelf configuration of the packaged displays?Randy2023-08-02T12:10:55-04:00
Yes. Pushers are available for purchase for both Xulta™ Classic and Xulta™ Impact displays. Pushers can be be found under accessories in the shop displays section of the website or by contacting customer service at 800.704.3660.
Are accessories available for purchase?Randy2023-08-02T12:11:10-04:00
We have lit and non-lit header signs. Header sign specifications can be reviewed under accessories in the shop displays section of the website. The Xulta™ Impact display system offers an optional flip up header kit available for purchase.
Do header signs come with POS graphics?Randy2023-08-02T12:12:04-04:00
Security doors are available for Xulta™ Impact displays. Security door options can be reviewed under accessories in the shop display section of the website. Contact customer service at 800.704.3660 for information on security doors and display customization.
Will ImageWorks accessories fit displays from other manufacturers?Randy2023-08-02T12:14:05-04:00
ImageWorks pushers can be utilized on existing shelving when attached to retraining strip kits. Retaining strip kits can be found under accessories in the shop displays section of the website. Contact our customer service department at 800.704.3660 for further information.
Can Xulta™ Classic and Xulta™ Impact displays be combined?Randy2023-08-02T12:14:27-04:00
Adjustable pushers can be used across both display types. Most accessories for Xulta™ Classic displays are not compatible with the Xulta™ Impact display system. Please contact our customer service department at 800.704.3660 if you have questions on the utilization of accessories.
Will Xulta™ Classic display shelves fit on my Xulta™ Impact display?Randy2023-08-02T12:16:05-04:00
Check and money orders are acceptable methods of payment. Please send check and money orders payable to ImageWorks Display at the address below.
Attn: TMP Order
415 Wachovia Street
Winston-Salem, NC 27101
Please include the order form along with payment. Contact our customer service department to obtain the order total and applicable taxes. Orders will be processed after the check/money order is received.
We are committed to making our website accessible to everyone, including those with disabilities. If you are having difficulty accessing any part of our website or have any accessibility feedback, please complete our general contact form or call (800) 704-3660. Click here to visit our contact form.