Does ImageWorks provide installation of the displays?

May 19, 2025

The following installation companies are trained and certified in the installation of all ImageWorks products. You can contact them direct to discuss installation needs or feel free to contact us if you have any questions 800.704.3660

Proxy Retail Group
Email: frank.burns@proxyretail.com
Phone: 847.787.7375 X 707
Coverage Area: National

Footprint Retail Services
Email: GGates@fprs.com
Phone: 630.324.3458
Coverage Area: National

Bishop Merchandising Inc.
Email: Bishop296@aol.com
Phone: 864.293.5872
Coverage Area: AL, FL, GA, KY, MD, MS, NC, SC, TN, VA, WV

Powerhouse Retail Services
Email: Jack.Lewis@powerhousenow.com
Phone: 817.793.8625
Coverage Area: National

Trifin Installations Inc.
Email: dan@trifininstalls.com
Phone: 407.221.7739
Coverage Area: AL, FL, GA, LA, MS, NC, SC, TN, TX

• ImageWorks Display is not affiliated with 3rd party installation groups and assumes no responsibility for their services.

What is the return policy for purchased displays and accessories?

May 19, 2025

Items can be returned to ImageWorks Display under certain circumstances. Please call customer service at 800.704.3660 or email us at customerservice@imageworksdisplay.com for eligibility requirements and information on the return process. Customers are responsible to ship items back to ImageWorks at their own cost. A 25% restocking fee will be charged for all returned goods.

Is assembly required for the displays?

May 19, 2025

Our displays ship partially assembled. Instruction sheets will be provided with your order. Please visit the installation section of the website to view instruction sheets and videos to assist with display installation.

What types of credit cards are accepted for payment?

May 19, 2025

We accept Visa, MasterCard, American Express, and Discover cards. All credit card transactions will be handled over the telephone by a customer service representative.

How do I place an order?

May 19, 2025

1. Use the Request a Quote feature on our webiste by adding items to your cart, and completing the quote request information. A customer service representative will contact you within one-two business days.
2. Call the ImageWorks Display customer service team at 800.704.3660.
3. Email us at tobacco@imageworksdisplay.com or at customerservice@imageworksdisplay.com.

Can I customize my order?

May 19, 2025

Yes. Displays can be customized specific to your merchandising needs. Contact our customer service department at 800.704.3660 for further information.